CladServe Portal and Dedicated Key Account Management

There is one constant. It is the same whether you are operating in the construction, manufacturing or utilities industries, or if you are working with the emergency services, healthcare or the rail network. Your team must always have access to high quality, fully compliant workwear and PPE. With a hectic schedule and many different things to be worked on, the sourcing of safety wear can be an added distraction, especially if the process isn’t straightforward. Inconsistencies in quality, availability and price can become irksome issues, especially if you are working with a number of different suppliers. And there is the ongoing requirement to keep up to date with safety legislation to ensure you are keeping your team safe at all times. This is why it makes perfect sense to consider the benefits of a bespoke service such as CladServe, where everything is taken care of for you, ensuring you are getting exactly what you need, when you need it, in the most efficient and cost effective manner.

CladServe works in two ways.

1) Proactive Key Account Management.

We work very closely with you at all times, making your peace of mind our obligation. We listen to you and we understand you, and we are here to help you with problem solving. Your dedicated key account manager will regularly review the range you are buying to ensure your requirements are being perfectly met, and where a gap may be identified, will proactively seek out more appropriate solutions that may be available to more exactly meet your specific challenges. Your KAM will also give you support to hit your CSR goals, through the introduction of more sustainable products. Forensic analysis of your account enables us to provide you with regular reporting that facilitates prudent control of purchasing processes, and helps to manage spending. Our customer service team are trained to eliminate the back orders, and will help and advise with the supply of alternative products if an item is out of stock. In conclusion, our team will work with you every step of the way, whether it be range implementation or brand development, or simply to keep you updated on all the latest developments in our product innovation.

2) Your Dedicated Workwear Portal.

Over 30 years of experience providing safety solutions to industry throughout the UK has given us a unique insight into the challenges thrown up when you are working to keep your team safe while maximising their operational efficiency. To meet these challenges we have introduced a dedicated portal for our customers, aiming to give them a huge advantage when sourcing the safety wear best suited to their specific needs. The entire purchasing journey is streamlined, enabling faster delivery, with the purpose of the portal to save you money, time and hassle whenever you order workwear or PPE.

A unique login enables you or a member of your team to access key information at all times. From specific products required, to the current status of your order, you can see exactly what is happening. But perhaps even more crucially, our synchronicity with the latest developments and legislative updates on workwear and PPE means you are accessing and sourcing only the most technologically developed, industry appropriate and safety compliant products when you log in. This removes any concern or extra work for you, and you can rest assured that you will be getting the best product available, and be certain that it fully complies with all relevant safety standards. With orders placed through the portal being processed within 30-60 minutes once approved, the whole operation then kicks smoothly into gear, ensuring accuracy, seamless service, and speedy delivery!

The entire system is built around making your business our business, with the portal designed to help you delegate admin, control the range you buy, effectively manage costs, track spend, and where you are sourcing bespoke garments with printing or a logo, ensure consistency of branding. It’s slick, quick and efficient and turns what might have become the chore of placing an order into a pleasure, with the knowledge that everything will be taken care of perfectly.

Workwear Made Simple

All portal orders include product code, colour and size, and finish and logo details where applicable which is confirmed by you at checkout stage. This allows you to double check all the details to ensure complete satisfaction with the finished product.

Industrial Workwear Portal Benefits

As a business owner, manager or procurement expert you will doubtless be considering the bottom line when deciding whether or not to adopt the CladServe Portal. This is where a portal again comes into its own. Common pain points can include inconsistency of quality or materials, unpredictable cost fluctuations, and even poor performance from other suppliers. Our portal has been specifically designed to eliminate these common challenges and many more besides.

Streamlining Your Workwear Procurement

For any business or industry which requires a continual supply of industrial workwear or PPE in order to work safely, costs can quickly spiral out of control unless carefully monitored. With the automated process, predictable pricing on all your workwear and PPE needs eliminates the requirement to “go out to market”, chasing suppliers for quotes and samples, with all the associated extra costs and headaches.

Remain Fully Compliant With Health And Safety Regulations

There is a workwear specific requirement of law as per HSE regulations but, to reiterate, the portal makes this another thing you don’t have to worry about. Depending on where workwear or PPE is manufactured or even purchased from, it will offer varying levels of quality. With the CladServe portal, however, all of the parameters have been set by you leaving no room for error. During the portal set up, you can allocate products for employees by job role or department. This means employees can then only order the approved items, including items that give the appropriate levels of protection. Again, complete peace of mind.

Reduce Downtime

Without the proper kit, the simple fact is that your team cannot get the work done without committing a serious safety breach. It only needs one team member to turn up without appropriate workwear to cause huge implications for the rest of the team and the job on hand. The CladServe portal not only ensures the speedy dispatch of items, but it even has the ability to predict your stock levels, vastly reducing the chances you’ll be left without any vital items when you need them the most. Elimination of business downtime, with its associated punitive costs and potential customer relations damage, is a massive incentive to go down the workwear portal route.

Export Cost Reports Efficiently

While it is vital to ensure you are sourcing the appropriate safety wear for the work you are engaged in, workwear and PPE costs for any business should also be monitored. Once again, the CladServe portal comes to your aid here! From managing your day-to-day budgets to completing end-of-year financial reports, information on your workwear and PPE spend can be easily viewed and exported as needed.

Providing you with Consistency And Reliability

Ultimately, whenever a business requires any kind of stock or equipment to operate, the suppliers they work with must offer a sense of reliability and consistency. A supply partner that is unable to deliver, or even cannot tell you the status of your order is going to cause you severe long term issues. With the CladServe portal, a strong relationship is established between the customer and the provider of the goods. This means everyone is on the same page, and the same reliable and consistent service will always be delivered. The net result is a safer, happier, more efficient team, and complete equanimity for you!

Next Steps

Are you ready for the CladServe experience?

We provide full training for your team so that they get maximum benefit from the portal.

Geared towards procurement directors, health and safety managers and buying teams from large organisations, CladServe has been specifically designed with the construction, engineering, health, rail and utilities industries in mind. Fully accredited, CladServe offers a customised solution so that your items will be dispatched correctly, arriving on time, where and when you require them. You remain in full control of the workwear and PPE that can be ordered, and you can access all the financial information you require at any time.

So, with your Key Account Manager working so closely with you, anticipating your needs, and making sure Clad Safety are always giving you the exceptional levels of service you deserve, allied with the CladServe portal, we have everything you need to move forward. Our accreditations are comprehensive and include quality, H&S, environmental, data compliance and ethical standards. We are committed to a durable and achievable sustainability plan. All bases are covered.

We would love to demonstrate how CladServe can make things simple for you, while saving you money and affording you peace of mind.

If you would like to discuss how we can help you in more detail, and make the sourcing of your industrial workwear and PPE effortless, give us a call today on 0800 161 3661 or email us at [email protected] for further information.